Tuesday, December 25, 2018

Saints & Cyber Sinners This Christmas Morn

Saints & Cyber Sinners This Christmas Morn

Forget about who has been naughty or nice on this Christmas Morn!

From Thanksgiving on, you should be aware of who is preying on your gluttony and greedish stupidity!

Isidoro de Sevilla (José Alcoverro) 02
Oh, where for art is St. Isidore of Seville – Patron Saint of the Internet?

Yes, the man of knowledge who invented encyclopedias. Britannic rules and Wikipedia is so truthful!

The Order of St. Isidore of Seville is a chivalric order formed on January 1, 2000. An international organization, the order aims to honor Saint Isidore as the patron saint of the Internet, alongside promoting Christian chivalry online.

Wait for a cotton picking nano-second! 

Chivalry online? Then who is the patron saint of Hackers and Phisher?

St. Expedite -- the unofficial patron saint of Hackers & Phishers.

Unofficial, because the Roman Catholic Church doesn't know what to do about St. Expedite. He's too pagan to be a proper saint, and too popular for his statues to be simply tossed out the door.

Statues of St. Expedite seem to appear at some churches, a puzzling phenomenon. Where do the statues come from? Who sends them? No one really seems to know who St. Expedite was in a life or even if he ever existed.

But whatever St. Expedite may or may not be, geeks, hackers, phishers, a man in the middle brutal attackers, repentant slackers, folks who run e-commerce sites and those who rely on brains and sheer luck to survive have all claimed the saint as their own.


So as you go about your Cyber shopping, you are being watched over by those that fail to protect your financial information they have amassed on you and digitally pray they do not suffer from "Target Syndrome" by allowing the Hackers to steal what is rightfully yours.

On the other hand, Hackers & Phishers are preying with their Saint Expedite on your foolishly clicking of websites, with offers that are so not real, stealing all of your financial information and identity, sending you to that never-ending circle of failed customer service and banking nightmare.  They hoovering over Wi-Fi Hotspots, who the Internet Service Providers tell you are safe.  They tell telling "Pork Pies", little lies as any cockney will tell you.

So next time you hear the words at the supermarket checkout, "Paper Or Plastic", go for paper, with real money and the goods in front of you.

Happy Cyber Sunday, Monday and the rest of the buying and hacking days 'til Christmas.  

From Jolly Old St. Nick



copyright 2018


Monday, December 24, 2018

This Year's Christmas…

This Year's Christmas…

No holly or mistletoe just spilled milk and a half-eaten mince pie…

There are people worse off, no roof over their head, limited clothing and no ‘real’ food in their bellies and having to deal with cold or wet weather does not make it any easier.

People are their own worst enemies, especially it seems those that are married or living together.  It is always words, opinions, and disbelief, yes, human nature at its best! 

I know the feeling and wish for all that 2019 is a far better year.

Socially the world is in disarray and getting worse day by day, argumentative, disagreement with overtones of silence that lead nowhere.

Individually, we all have problems, some greater than others and we cannot move in the same direction to resolve.  Walking away and starting anew is the only alternative.  Many will do this-this holiday season.

Some will end the misery by taking their own life and leave the world not knowing how it could have easily been solved.  You know thoughts like this have passed through each of our minds when times are that tragic and dire.

Starting all over again might seem difficult, you have to suck it up or cowboy up and move forward for you to be the winner. 

Is it really that bad?  From your perspective, yes! 

Others never see it that way, they only feel the positive, never your individual pain.

Communications are always the key, tomorrow is another day, and sadly it is always today…


Hope for 2019…


Saturday, December 22, 2018

Last Minute Shopping Is Never the Same...

Last Minute Shopping Is Never the Same...

Christmas Eve or the weekend before is a scurry of shoppers, mostly us men, trying to get that last minute gift or maybe the whole list, for those that have been naughty or nice.

It is not the same since we have turned to online shopping.  Remember walking through the department store and the makeup counter, the aroma of those expensive perfumes, body lotions and famous celebs trying to sell you the stuff they cover up their body odor with.  Those were the days!

Today it is the cold keyboard and screen of your laptop or the cuddly keypad of your Smartphone that you shop with.  The most impersonal shopping means with the lack of handing the gift to someone yourself.  

Amazon, UPS and the Post Office now take care of that for you!

'What do you, I didn't send a gift to you for Christmas'!  I did, I got my shopping elves to take care of it for me.

No more standing in line to get a refund, just go back online and the customer service elves do the rest, you hope!

Merry Christmas and Happy New Year, sorry have to dash, the delivery truck is here...


Friday, December 21, 2018

Paying It Forward

Paying It Forward
A couple of weeks ago, I was at a local Perkins restaurant when I overheard two couples talking about 'Pearl Harbor', the emotion was deep as they discussed who they had lost back then. It made me realize that so many people know nothing about loss. Friends that left and never returned, giving their lives most gruesomely.

I decided that I had to thank them for being a reminder to all, so I followed them to the cash register to pay for their breakfast. One wife cried as I told them what I was doing, she said 'no-one had ever brought them breakfast like that.' Now it happened!

Pay it forward, it is not about you and your ego, it is about the joy that you will bring. It is about others...

I was checking my bank statement yesterday and noticed that my charge for my breakfast had been reversed! Yes, the Perkins manager paid for mine!

Thank you, Perkins, for paying it forward...


www.commsmartglobalgroup.com

Telephone: USA: (515) 200-7068 UK: 0207 1019247

Email: payitforward@commsmartglobalgroup.com


Copyright 2018

Wednesday, December 19, 2018

With CHANGE, Failure Is NOT an OPTION!


With CHANGE Management
Failure is NOT an OPTION!

Still, don't know what I was waitin' for

And my time was runnin' wild
A million dead-end streets and
Every time I thought I'd got it made
It seemed the taste was not so sweet
So I turned myself to face me
But I've never caught a glimpse of
How the others must see the faker
I'm much too fast to take that test

Ch-ch-ch-ch-changes

Turn and face the strange
Ch-ch-changes
Don't want to be a richer man
Ch-ch-ch-ch-changes
Turn and face the strange
Ch-ch-changes
Just gonna have to be a different man
Time may change me
But I can't trace time


Thank you, David Bowie, who has changed many times in his illustrious career. 

Sometimes it is not just a change in how we do things, it is re-invention that is required.  Re-invention cannot always be lead from within and outsourced leadership and that change momentum are necessary. 

A solution which has become increasingly popular for dealing with resistance to change is to get the people involved to “participate” in making the change. But as a practical matter, “participation” as a device is not a good way for management to think about the problem. In fact, it may lead to trouble.

You see, those that have been with the company for a long time see no reason to change, as for them, it is working perfectly fine and they do not understand the inner workings of the financial side of the corporation. 

There lies the resistance and the key to the problem are to understand the true nature of impending resistance. 

Actually, what employees resist is usually not technical change but social change, the change in their human relationships that generally accompanies technical changes.

Resistance is usually created because of certain blind spots due to how it is explained and attitudes which staff coaches/specialists have as a result of their preoccupation with the technical aspects of new ideas and not the social and work-related impact.  They are too close to the issues and supposed solutions.

Management can take firm steps to deal constructively with these staff attitudes. The steps include emphasizing new standards of performance for staff coaches/specialists and encouraging them to think in different ways, as well as making use of the fact that signs of resistance can serve as a practical warning signal in directing and timing technological/social changes.  

This not going to bring the results you really wish for!  It brings a "them" and "us" situation and we all know how they play out!

There are many different logical methods which CommSmart Global has introduced and successful been the "piggy in the middle", as it is not about taking sides.

C-Level executives can also make their own efforts more effective at meetings of staff and operating groups where change is being discussed. They can do this by shifting their attention from the facts of schedules, technical details, work assignments, social impact and so forth, to what the discussion of these items indicates in regard to developing resistance and receptiveness to change.

It is about the approach and from within, there is always a strong resistance. Being fresh eyes and viewing from outside with knowledge of the present systems and what is required to be presented and implemented, is an art form and the new canvas is ready to paint and be framed.

Change Management does not have to a battle of what you have and what is demanded or required.  Let us paint that new canvas with you and have all in the frame smiling from within, achieving the profitable results.




telephone: 
USA: (515) 200.7068
UK: 0207 1019247

copyright 1998 - 2018


Monday, December 17, 2018

Why The Hell Are You Shocked About Anything, It Is Déjà vu All Over Again!

Why The Hell Are You Shocked About Anything, 
It Is Déjà vu All Over Again!

Ticking human time bombs are all around you and you are aware of them.  It is that you choose to ignore or maybe do not recognize the signs.  After these types of events so many explain concerns they had regarding the individual who carried out the violent act but never said one single solitary word of their concerns to anyone.  

It is not about guns, it is about people and their mindset.  If someone wants to inflict a violent act, they will use whatever they can get their hands on.  It is now the questions that we ask of people close to the individual and of ourselves that is important.  It is not just gleaning the information, it what we will do with the answers that are vital for all our futures.

Being prepared for this growing eventuality is vital!  Active Shooter Training must be implemented in all businesses and homes.  This is sadly the New Norm or Anti Social Behavior!

Go further with far better communications without new hardware, software cloud-based solution. Check out this link below:

Real-Time, Global Cross-Border & Agency Communications/Data Sharing

You will hear how there was a grudge or they suffered from some sort of Post War Syndrome, all excuses and previously recognized and totally ignored.  The mental state of us all should be brought into question, but we do not!  What are we afraid of?

From a managerial and family perspective we must not stand still with individual’s concerns.  You see something, you say something, if you are wrong, then, so be it.

In the latest incident, reported by Britain’s Daily Mail newspaper, “the Washington Navy Yard gunman who killed 12 today has previously claimed to be suffering from PTSD after helping rescue efforts in New York following the 9/11 terror attacks.

Gunman Aaron Alexis was shot dead by responding officers after he opened fire inside a Navy facility. 
Since he was identified as the shooter, reports have revealed that it was not the first time he was involved in a shooting.

In 2004, he was arrested in Seattle for shooting the tires of a construction worker's car during what he later called an anger-fueled 'blackout.'

'He said that he didn’t remember pulling the trigger of his firearm until about one hour later,' according to the Seattle police report.

Later he said that he felt the intended victim 'disrespected' him.  

The report states that his father said his anger issues stemmed back to his time in New York where he helped the rescue efforts following the September 11 terrorist attacks.

The shooter's father told the police 'that his son had experienced anger management problems that the family believed associated [sic] with PTSD.'

He was arrested in relation to that incident but never charged, an outcome repeated in Fort Worth, Texas where Alexis was living in 2010.”

So, someone knew something did they not?

If you have concerns about someone, you need to respond to management within your company immediately or if it is a family member, discuss and take action for the safety of others.

What will be the next incident that will be splashed across newspaper headlines and television screens?

Guess what? 

We did nothing and it is Déjà vu,  
all over again…


We are in the NOW and
KEEP YOU; in the KNOW…

Worldwide Call: +1 (515) 200-7068



Copyright 2018

Sunday, December 16, 2018

'Tis Christmas... Millennials, Amazon, eBay, Wayfair, UPS, USPS, Fed-Ex & Cardboard Boxes

'Tis Christmas...
Millennials, Amazon, eBay, Wayfair,
UPS, USPS Fed-Ex & Cardboard Boxes

Sure, door to door delivery is fantastic and so convenient for us all, even us old farts!

Luckily we have a package room, shelves laid out for the acceptance of our online shopping.  Don't leave them there day after day cluttering the shelves at the holiday time.  You paid for them to be delivered, collect them!

The companies pack our wants and needs so carefully in cardboard boxes to ensure a safe delivery.  The euphoria of opening those well-sealed containers is amazing like every day is either a birthday or Christmas day all over again.

Once the happiness stops you have to discard the containers.  Sadly most just cart them out to the dumpster of the apartment complex and throw them away, in their original shape, taking up that 'green space' Millennials support and challenge non-treehuggers.  

Millennials have no earthly idea that you must break these boxes down so the dumpster takes everyone's boxes, not just their own!  

In my opinion, they are the laziest named group that want it all now and don't have to lift a finger to accommodate their fellow man or women.  Just serve it on a plate to me as I am incapable of being part of the whole of society, only in my own little world counts for only me is their banner!

Oh yes, we have some in our building in 'downtown Des Moines'!

They don't understand 'real life', just the Millennial Bubble they float in!

Well, that bubble is bursting and popping, as individuals, neighbors and companies are giving up on you, right, left and center!

Even Applebees got rid of the Millennial menu as it was becoming too much trouble dealing with you all. They are not the only ones, grocery stores are following suit as well.  

You are nothing special!  As soon as you understand that the better!  

Over salaried individuals with degrees and MBA's have no 'life experience' which counts so much more.  

Your social skills basically suck in so many areas of communication!

Even our cat understood the rules of life and knew how to fold boxes.


Yes, it takes time to break them down, I know because I have done it all my life and I understand that we must save space when filling dumpsters.  

It is not like your parent's endless supposed money tree!

This is a life lesson on so many aspects of daily life that you need to understand.  Parents did better than this in training you for the 'real world', or did they just give up on you?


The maintenance staff and management do an absolutely fabulous job in dealing in cardboard and recycled crap.

Change, as this is not the only thing you suck at, attitudes of 'I want it all now' is not only getting old, so are you.  It is time to grow up and understand you are not the only ones on the planet!

It is about time, someone voiced the truth about you and stating what others are thinking but dare not say.  You might not like what is being said and think I am just a curmudgeon with nothing better to, wrong!

Success comes with issues and it is how you handle what life throws at you, you can't continue running to Mummy and Daddy, the 'Money Tree' doesn't live forever!

Nicholas Ashton
CEO, CommSmart Global Group

Thursday, December 13, 2018

Right In Front of Your Very Eyes...


Operire, the Enemy Within…
by Nicholas Ashton, CEO CommSmart Global group

We have all heard the phrase “The Enemy Within”, never has it been so true today, worldwide.  Of course, the other well-known phrase is, “You Are Your Own Worst Enemy.”  Both are very applicable to worldwide events and especially to American leadership and Public Safety.

When humans are attacked for events they failed to control or happened on their watch, there is an inner chemical that kicks in. In Latin it is Operire, a strange affliction that makes people change the series of events or even what the real truth is.  It has been in existence since time began and it all seems to be getting worse.

Distracting the truth could also be another analogy.  We have perfect examples in politics, local government and panicked officials.  Even public safety officers have been known to suffer from this problem.

If they wish to hide something from everyone, these people, use strong arm tactics to place in front of the public, a lesser problem and emphasize that they will do everything in their power to make change and it will never happen again.  They believe that if your voice is louder in an argument, the louder voice wins, as you have drowned out your opposition, even if you are lying through your teeth. 

So wrong and so pathetic, but still a problem.  You see, there are people who believe they, the shouters, can do no wrong.  Why?  The sympathetic listeners have been conditioned, bought or purchased by giveaways and freebies that the shouters have bribed them with over generations.  They have received entitlements which they should never have received as they never earned them, in any way, shape or form. 

It is ingrained and part of everyday human action to protect one’s self and so you should, when you are in danger of your life. Not though, when it is to mask the truth as you failed in your actions and caused pain, heartache and even death.

I know, you want examples, they are right in front of your eyes on everyday events.  From lying officials to protect their own reputation, that even includes doctors, police officers, councilors, politicians, government leaders, and presidents.  Even Kings and Queens have used this technique through the centuries and as sharply as the edge of an executioners ax.

Just take yesterday as an example of news and there is every answer I can give you.  I will not tell you every detail, it is for you to decide as you watch your national and local newscasts.

Oh, what is it, this chemical or thing?

In Latin, it is,  Operire

In plain English, it is, Cover-Up!


We are in the NOW and
KEEP YOU; in the KNOW…

Call: USA: (515) 200-7068 or UK: 0207 1019247




Copyright 2018


You Don’t Want Your Bollocks Shot Away!

You Don’t Want Your Bollocks Shot Away!

Remember, we do have a new President in Donald Trump, who has been in office for nearly two years!

Sadly the old administration is still in people's minds and will not go away.

The headline everywhere is terror and Strasbourg, France, plus other places of course. 

Geographically most Americans cannot even find it on a map or even Hoboken, New Jersey for that matter.

What are these warmongering salesmen who are trying to sell a war really trying to tell us?  6,537 km between the two countries and more important issues on America’s own doorstep as we are seeing in the news over the past few days!

A race card is being played into this issue still has Obama as a first Black President and those that supported him, in voting in the first place, still do not want to let him down or shame him!  It was Obama who shamed America!

Total Baloney! 

It is business as usual for this former Democratic administration, failing in planning strategies and the long-range picture.  Remember Obama Care and his Bailout Bills, total failures beyond belief.

The strategy of War is a fluid program with planning for all eventualities.  John Kerry had not one inkling on this whatsoever and was and is a total lying mouthpiece for the former Obama Administration and his failed structure of an attack and the ramifications.

The true concern is beyond Syria, Iran is fueling all, and terrorism is a growth factor because of Iran’s involvement.  There is the issue and every military man knows that!

Now, look at North Korea after the trump meeting, are they going to comply?

Shall we start singing “Oh What a Lovely War”?  No, we shall not…

America has more pressing issues at home, poverty, education, racism, murder rate, drug use border issues and pure catastrophe of society.


I don't want me bollocks shot away…

WE are in the NOW and
KEEP YOU; in the KNOW…

US: (515) 200-7068     UK: 0207 1019247




Copyright 2018

Wednesday, December 5, 2018

The Result of Drive-By Policing!

The Result of Drive-by Policing!

Policing is not what it use to be, it fails all too often.  Community policing is outdated as those that are assigned the sectors, beats and problem communities, are not really policing.  You cannot just drive-by and decide that you are not bothered or it will be too much trouble.  This is the Millennial cop of today, which we have created!

It is a time of 'lost data', failed officer reporting, which does not have to be.

We are eight or nine years behind the times and have lost the momentum of society, which in itself has crumbled into an aggressive decline.

Criminality which goes unchecked only grows and takes over neighborhoods, communities, and specific streets.  'No-Go-Zones' which through officer blindness grow and grow until the ability to address is removed. It becomes a 'Fear-Factor' Syndrome that will only be solved if you attack with multiple actions, which the media and public do not understand and misreport.

The Metropolitan Police's Commissioner, Cressida Dick stated that London alone has 180 violent gangs dominating communities, how disgusting and pathetic is that for the failure of policing?  

She states that the crime tide is turning, it is not, she is no King Canute, which we know he failed to turn the tide!

Moped riders who attack individuals, stealing smartphones etc. are now being pursued by police cars, if they do not stop, the officer rams them with their cars to stop them.  A good start, fight fire with fire, that is all these criminals will understand.

Every single violation that you can use against these criminals must be used, sure, harass them, until they understand that crimes do not pay.

You cannot allow the drug dealers, hookers and gangs have control, but you are!  Turning a blind eye turns communities into 'hellholes'. Examples are in every global city and those that have the Millennial DNA who have been promoted for the wrong reason and not by civil service promotional guidelines are the issue.  

What happened to the Nine Peelian Principles?  

If you don't know them or ever read them and you are in law enforcement, shame on you!

The likes of every top cop know these Nine Peelian Principles.  If they don't, they better start reading, they are the key to successfully bringing back policing that the public demands and deserves. 

Commissioner Bill Bratton calls them the 'Police's Bible', they are!

'The Police are the People and the People are the Police .'  Remember that simple one of the Principles and understand that Sir Robert Peel, back in 1829 when he invented policing knew what he was talking about.

Start policing as it should, look back at history and stop making these mistakes over and over again.  Never let history repeat itself, it kills people and an organization that once was great and can be again!



copyright 2018





Thursday, November 22, 2018

Thanksgiving is Just Another Hacking Day

Happy Thanksgiving...
Thanksgiving is Just Another Hacking Day
by Nicholas Ashton

Hackers do not take days off!  In fact, they increase their efforts around the Holidays.  Especially those that shop online today and this Black Friday or Cyber Monday.

The BBC reported:

"Cyber-thieves are preparing malware and spam campaigns in a bid to catch out retailers and shoppers during the run-up to Christmas, experts say.

One gang had updated the sophisticated malware it used to target cash registers in stores, security company iSight said.

There had also been an increase in spam and phishing emails crafted to catch out people seeking bargains.  You know what it like, you get wacky emails every single day, you may ignore, others do not.

And some crime groups are making fake copies of popular shopping apps in a bid to steal payment-card data.  beware, they are that good!

The warnings are being given just prior to Black Friday and Cyber Monday, which follow the weekend following the US Thanksgiving holiday when many online and offline stores offer those special and not so special deals."


Time to be more vigilant on all fronts...  

Also, beware of the green jello!

Happy Thanksgiving and pass the password, please....


copyright 2018

Friday, November 9, 2018

What Is It About Fridays?

What Is It About Fridays?

Well, this Friday:

  • US Election is over, or is it?
  • North Korea is still an issue
  • British Government cannot leave the EU
  • People are being stabbed all over the globe
  • UK policing is non-existent
  • Trump haters are breeding like rabbits, but then we eat rabbits!

Do you feel it, experience it?  Is it a mass change in attitude on the sixth day of the week?

Is it like a wind-down day when nothing really gets done?  

Or are you, like me, treat this day as an extra effort day?

Is it more relaxed or does the adrenalin pump for the freedom from work for Saturday and Sunday?  In fact, the weekend exposes more physical energy being released on personal projects than you realize.  No wonder Monday mornings are the reversal of Fridays.

What is the atmosphere this Friday?  Do the news and talking points of society dominate the workspace? Maybe not, our minds are on the clock for it to tick faster and get the hell out of Dodge!

Right?

Where are your mind and opinions today?

Has this been a week of negativity and concern?  Is it time to gather the family and discuss the issue of our social demise?

Life this weekend is not the same as last is it?

Do some thinking, it will change your life!

www.commsmartglobalgroup.com








Email: minds@commsmartglobalgroup.com

Telephone: (515) 200.7068

copyright 2018

Monday, September 24, 2018

We Are Not IBM or a Data Silo...


So Why Are You So Resistant To Change 
and Not Listening To The Solutions?


I was on the telephone yesterday to Great Britain, talking to a street level officer in the British Police.  The subject matter was the same old same old, resources and how police management is chasing their own tails, wasting efforts and accomplishing limited results at great expense monetarily and letting the public down.  After all, the public is your client and you must protect and serve.

Why is there such a resistance in the getting it right the first time? Fixing the problem a second and third time costs you even more money, additional wasted time and frustration coming out of the ying-yang.

Preceptive Intelligence is not asking you to spend millions and millions on developing a new principle of law enforcement strategy, we have already accomplished this proven solution to the problem. 


We are not IBM or some sort of computer data silo that just understands numbers and data flow.  We are a down to earth, a street-level company who have a majority of law enforcement individuals at the heart of the company.  The knowledge of the crime-ridden streets, from pounding the sidewalks, challenging the criminal and seeing for ourselves the illogical methods we are still using.  Developing our crime analytical solutions, tracking, calls for service data and next event predictability has taken twenty years. 

Today, we are second to none in crime-fighting solutions, passionate in the success and cost-effective as a solution.  In other words, you can afford the investment!
 
Perceptive Intelligence has gone down that route and used our own monies, expertise and created a service being used today by over 500 agencies, other countries outside of the USA and as a sole source provider under contract with the Department of Defense (DoD), making a vital difference in saving thousands of lives in the war on terror.  


It seems managerial logic has been locked away in the deepest prison cell as it is not willing in the understanding of the benefits of a constructive crime-fighting solution.  It is about management of limited resources and not chasing your own tail and disappearing within.  Productive results for you and the people you protect and serve

I know, some of you hear the words computers and analytics and you head for the door, saying that is not what policing is all about.  Yes, it is!  We have made it so simple, I do not care what your expertise is with a keyboard.  It is down to earth logic and it will be your criminal analysts that will set up the main system, but even that has been made easy.

Why am I saying it this way?  Simple, through research initiative, we looked back and found this comments from the U.S. Department of Justice, a document on Perspectives on Policing. 

Twenty years ago, January 1993 Issue 14 states:

Many American police departments feel themselves to be slowly drowning in a rising tide of serious crime and calls for service. Over the last decade, department workloads have risen steadily while their resources have stayed constant or often I declined.' Police executives generally have responded by striving to enhance the efficiency of police operations and focus police resources on only the more serious calls.
Computer-aided dispatching and other information systems have been employed to make the most of the patrol force, and many departments no longer respond at all to nuisance calls or provide services like escorts and house checks that the public once took for granted.

Nonetheless, police in many cities find themselves more and more pressed, a problem recently greatly exacerbated--even in smaller communities-by unprecedented increases in drugs and violence.

It is thus understandable that many departments find calls for community policing unrealistic. As most police-and most mayors-understand the concept, community policing means taking on difficult new responsibilities, like fighting fear and solving community problems, using fresh tactics like foot patrol and community organizing. What room could there possibly be to do new jobs when the department can scarcely do the old ones?

Mayor Bud Clark of Portland, Oregon, was a community policing enthusiast when he took office in 1985, but he saw no place for the new strategy in what both he and the police agreed was a short-handed, overworked department. "Community-oriented policing means less relying on heavy-handed law enforcement and more getting at root causes," said Chuck Duffy, a Clark aide. "But we recognized the fact that you can't do it well unless you have an adequate level of police officers, because you've got to do the community outreach stuff with police on top of your base of patrol officers, and we were having trouble with our base."

Such sentiments are often, and understandably, expressed by police and municipal officials. They are the sum of four widely held beliefs about contemporary policing (until recently, nearly universally held). One is that the public demand for police services, particularly for 911 rapid-response services, is largely out of police control. The second is that departmental resources are, in the main, already deployed to the best advantage, efficiently and effectively. The third is that community policing (like other new policing strategies such as problem-oriented policing) is a discretionary add-on to the core job of policing. Because it is seen as "soft," aimed more at community and public relations than at crime control, it is often delayed and resisted when crime and workloads are on the rise. 

(In other words, the real job of policing is traditional enforcement, and departments should not be distracted from that mission.) The fourth belief is that police resources, meaning police department budgets, are largely static, particularly in the current climate of fiscal constraint. The largest gains a department can hope to make, on this line of thinking, are still small-an improvement in patrol deployment here, a few extra positions there. Improvement in patrol deployment here, a few extra positions there. It is no surprise that the police find large increases in calls for service, or striking new challenges like the crack epidemic and waves of youth violence, very difficult to meet.

Increasingly, however, there is a reason to believe that none of these four beliefs is true. The concrete experience of numerous innovative police departments-including Portland, which found ways to move into community policing despite resource constraints-is proving otherwise. The police can, in fact, manage public demand and expectations for police services. They can deploy their current resources in new and improved ways.

They can use community and problem-solving policing strategies to achieve ambitious crime-control objectives. And they can find and win new resources, budgetary and otherwise, to help them do their various jobs. These are fundamental, not marginal, gains; they hold out the hope of major advances in the struggle to fight crime and improve the quality of life in troubled cities.

It is the ability to be predictive of the use of resources that we have focused on, what we call Next Event Predictability.  It is revolutionary in catching serial criminals and utilizing your restricted resources, in a manner that expands your capabilities of success.

So where do we stand?  The evidence in front of your eyes, on your weekly reports and the frustration, is abundant in your crime statistics.  Let us assist you in making the change, book a webinar, bring your management and street level officers and let’s share the information that will make a radical difference.





We are in the NOW and 
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